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Return & Refund Policy

Digital Products (STL, 3MF, and Other Files)

All digital sales are final. No refunds, exchanges, or cancellations.

Due to the nature of digital products:

  • Files cannot be “returned” once delivered

  • Refunds will not be issued for:

    • Unused, forgotten, or expired discount codes

    • Retroactive application of promotions or membership discounts

    • Price differences due to sales, promotions, or future discounts

    • All discounts must be applied at the time of purchase.

    • Duplicate purchases

    • Incorrect file selection

    • Lack of technical knowledge or printer capability

    • Failure to read product descriptions or requirements

    • All sales are final and non-refundable once purchased, regardless of access or usage.

Important:

  • It is the customer’s responsibility to ensure compatibility with their equipment and software.

  • We do not guarantee print success, as results depend on user settings, materials, and hardware.

Courses & Subscriptions (Including Seller Licenses)

All sales are final and non-refundable.

  • No refunds will be issued for partial use, lack of completion, or change of mind. All sales are final and non-refundable once purchased, regardless of access or usage.

  • Subscription fees are recurring unless canceled prior to the next billing cycle

  • You are responsible for managing your subscription status

  • All digital course sales are final. Due to the nature of digital content, no refunds, exchanges, or cancellations are offered after purchase.

Access Issues:

  • If you experience technical issues accessing content, contact us and we will assist in resolving access problems

License & Usage

  • Digital files and memberships grant a limited, non-transferable license, not ownership

  • Unauthorized redistribution, resale of files, or violation of license terms may result in:

    • Immediate termination of access

    • Revocation of license rights without refund

    • Potential legal action

General Limitations of Liability

  • Products are sold “as is” without guarantees beyond what is stated

  • We are not liable for:

    • Misuse of products

    • Improper printing, scaling, or material choices

    • Injuries, damages, or losses resulting from use of our products or files

  • Not intended for children unless explicitly stated

Physical Products (Statues, Prints, and Merchandise)

We accept returns under the conditions below:

1. Eligibility Window

  • Return requests must be submitted within 7 days of confirmed delivery.

  • Requests submitted after this period will not be accepted.

2. Condition Requirements

  • Items must be returned unused, undamaged, and in original packaging.

  • We reserve the right to deny or reduce refunds for items that show signs of use, damage, modification, or improper handling.

3. Return Shipping

  • Customers are responsible for return shipping costs.

  • If a return label is provided by us, the cost will be deducted from the refund.

  • We are not responsible for items lost or damaged during return shipping. We recommend using a tracked and insured shipping method.

4. Non-Returnable Items
Returns will not be accepted for:

  • Custom, made-to-order, or personalized items

  • Items damaged due to misuse, improper care, or environmental conditions (heat, moisture, impact, etc.)

  • Items not returned in original packaging

  • Clearance or final sale items (if applicable)

5. Damaged or Incorrect Items (Important)

  • If your item arrives damaged or incorrect, you must contact us within 48 hours of delivery.

  • You must provide clear photo evidence of the item and packaging.

  • Failure to report within this timeframe may result in denial of replacement or refund.

6. Refund Processing

  • Refunds are issued after inspection of the returned item.

  • Original shipping costs are non-refundable.

  • Refunds may be partially reduced if the item is not returned in original condition.

7. Refused Deliveries / Invalid Addresses

  • If an order is returned due to an incorrect address or refusal of delivery, additional shipping fees may apply.

  • Refunds (if issued) will exclude original and return shipping costs.

8. Chargebacks & Disputes

  • By purchasing, you agree to contact us first to resolve any issues.

  • Filing a chargeback without prior contact may result in denial of future service and supporting documentation will be provided to dispute the claim.

This website

By making any purchase on this website, you acknowledge and agree that all products and services are final sale and non-refundable, with no exceptions.

Disclaimer (Digital Course & 3D Printing)

This course is provided for educational purposes only. We make no representations or warranties of any kind, express or implied, regarding results, outcomes, accuracy, completeness, or fitness for any particular purpose.

We do not guarantee that any designs, models, or products created during or after this course are free from intellectual property (IP) restrictions. You are solely responsible for ensuring that any use, reproduction, sale, or distribution of your work complies with all applicable laws, including but not limited to copyright, trademark, and patent laws.

You assume all responsibility for the design, modification, production, and use of any physical items created using the information provided. We are not liable for any injury, damage, loss, or claims arising from the use, misuse, or failure of any 3D printed or manufactured items, including but not limited to mechanical failure, material defects, or improper use.

You are responsible for ensuring your equipment, materials, software, and technical knowledge are appropriate and safe for use. 3D printing involves inherent risks, including heat, moving parts, and material hazards. By participating, you acknowledge and accept all risks associated with these activities.

This course may reference or recommend third-party software, tools, or add-ons. We are not responsible for the performance, safety, legality, or reliability of any third-party products or services.

Extended use of computers and screens may cause eye strain, fatigue, or other health effects. You are responsible for managing your own health, safety, and usage habits.

To the fullest extent permitted by law, we disclaim all liability for any direct, indirect, incidental, consequential, or special damages arising from your participation in this course or use of any related content.

By purchasing and participating in this course, you acknowledge and agree to these terms and accept full responsibility for your actions and outcomes.

Contact

If you have issues, contact support before initiating any dispute so we can resolve it. : stevenreywolf@gmail.com

Financing / Third-Party Payments (e.g., Affirm)

Payment plans or financing are subject to the provider’s terms. We do not control or modify those agreements.

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